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ProLaps

Product Design & UX

Interfaces that lower support tickets.

Research, service blueprints, interaction design and a design system your engineers will actually use. We measure success in task completion, not in dribbble likes.

FigmaStorybookFramerMazeTokens StudioRive

What this includes

User research & usability testing
Service blueprints and journey mapping
UI design and interaction prototyping
Design systems and component libraries
Accessibility audits to WCAG 2.2 AA
Brand and product identity

What you get

  • Clickable prototype
  • Design system in Figma & code
  • Research findings
  • Accessibility report

Not sure this is the right service?

Describe the problem instead. We will tell you which capability fits — or that you do not need us at all.

Talk to an engineer

How we deliver it

01

Discover

We sit with your team, your users and your data before we write anything. You leave discovery with a scope, an architecture and a number — not a proposal full of maybes.

02

Design

Interaction design and system design happen together. You get a prototype you can click and an architecture your CTO can challenge, at the same time.

03

Build

Working software every fortnight, in your environment, behind feature flags. Nothing is 90% done for three months. You see velocity, burn and risk in the same dashboard we do.

04

Launch

Phased rollout, load tested, with rollback rehearsed before it is needed. We run the launch with you, on your side of the incident channel.

05

Evolve

Ninety days of hypercare, then whatever shape you need — a retained squad, a support SLA, or a clean handover to your own team with the documentation to make it stick.

Product Design & UX in practice